STA Training: The Team Leader Series, Modules 7-9, Course Outline

The Team Leader Series
Stage Three - Managing Change
Modules 7-9

Brief Outline

See public course dates
Feb-Jun
or
Jul-Dec

Brookfield's
Motivational Factors for Adult Learning:

Participation in learning is Voluntary

Self-worth is recognised

Facilitation is Collaborative

Needs to be dynamic with much Activity

Should cause a spirit of Critical Reflection

The objective is self-directed and empowered people

"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"

Managing Change
Work Improvement
Handling Conflict
Assertiveness
Stress Management

(Modules 7, 8 & 9)
Managing Change

Learning Objective:
To learn and practice the skills required to be the initiator of (or manager of) a change process within organisations, and to lead teams successfully through such changes.

Target Audience:
Existing supervisors faced with change (or the need for change), new Supervisors, and staff identified as prospective new Supervisors.

Content:
Need for change, dynamics of change, role of Supervisor, reaction of people to change, change models, cycle of change, change & motivation, change phobia's, planning, introducing & management of change. Work improvement & analysis techniques, team problem-solving, creative thinking, cause & effect, mind-mapping.
Creating & submitting change proposals.
Assertive behaviour Vs aggressive or submissive. Influencing others, enlisting support. Conflict resolution. Stress causes, symptoms, techniques for removing, reducing or managing stress.
Each person takes an active part in case study work, and is part of at least one presentation to the group.

Length: Three full days
Format: Workgroup interactive
Maximum number Participants/facilitator: 12

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(Except where otherwise indicated)
Revised and updated 2011

Page updated 26th March 2011

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