Foundations for Effective Supervision Stage 2:
 
Maximising Others

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Brookfield's
Motivational Factors for Adult Learning:

Participation in learning is Voluntary

Facilitation is Collaborative

Needs to be dynamic with much Activity

Should cause a spirit of Critical Reflection

The objective is self-directed and empowered people

"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"

What you will learn:

Whether you're called a team leader, supervisor or manager - if you're looking for a course that gives you the founding tools to bring out the best in others, this course is for you. You'll learn how to pass on your skills and knowledge to others via simple training/coaching sessions, to communicate effectively and build productive, positive and motivational workplace relationships. You'll see that conflict is part of everyday life and work, but managed properly it can lead to growth and innovation. We'll show you how to manage performance starting right from the planning stage including goal-setting, performance feedback, and how to use coaching to solving performance problems.

What you will be able to do:

Manage conversations deliberately
Coach/train others on-the-job
Build positive workplace relationships
Resolve and manage conflict
Motivate others / set performance goals
Review performance / solve performance problems

What we will cover:

Effective communications / on-Job coaching methods
Workplace relationships
Conflict resolution and management
Applied motivational theory
Performance planning and feedback
Performance review
Coaching for performance problems

Who should attend:
 
Team leaders, supervisors, managers - anyone who is responsible for the output of others without having had any prior formal training, or those who need to update and refresh.


National Qualifications Framework (NQF) Record of Learning:
To record the credits for this course on your NQF Record of Learning held by the NZQA, you will need to successfully complete the prescribed Unit Standard Assessment listed below:

Unit Standard
Demonstrate knowledge of performance management planning
Version 1 Level 4 Credits 3

Length: Three full days
Format: Workgroup interactive
Optimum number Participants/facilitator: 16

© 1993-2011 Staff Training Associates Ltd
(Except where otherwise indicated)
Revised and updated 2011

Page updated 20th March 2011

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