STA/NZQA
National Certificate
in Business
First Line Management (Level 4)
(List and description of Unit Standards used - complies with Version 5
requirements)
See the Overview for this Certificate
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public course dates
Feb-Jun
or
Jul-Dec
Brookfield's
Motivational Factors for Adult Learning:
Participation in learning is Voluntary
Self-worth is recognisedFacilitation is Collaborative
Needs to be dynamic with much Activity
Should cause a spirit of Critical Reflection
The objective is self-directed and empowered people
"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"
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This is STA's 'generic' programme. When working in-house for you we can select different units to fit your Organisation's actual needs |
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COMPULSORIES |
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Unit
Standard |
Content |
Level |
Credits |
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unit 1987 |
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level
4 |
credit
5 |
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unit 16342 |
People
credited with this unit are able to: explain the relationship
between organisational design and achievement of organisational
goals; describe alternative organisational structures; describe
management levels within organisations; and explain the impact
of environmental factors on the management of organisations.
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level
4 |
credit
4 |
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unit
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Demonstrate
People credited with this standard are able to demonstrate
knowledge of the role of performance management in an
organisation; and develop a performance management plan.
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level
4 |
credit
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(Drawn from) ELECTIVES |
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Unit
Standard |
Content |
Level |
Credits |
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unit
8493 |
Provide Leadership for a team in an organisation
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level
5 |
credit 10 |
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unit
9704 |
Manage
Interpersonal Conflict An important part of any Leaders
Role is managing conflict within the team. In this session, we will:
identify and clarify areas of interpersonal conflict; develop
strategies to resolve conflict; implement resolution; and evaluate
resolution.
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level
4 |
credit
6 |
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9705 |
Give
and Receive Feedback
This
module will enable Participants to: plan and prepare for, give, and
receive feedback.
Has
particular relevance to Performance Review (appraisals), solving
performance problems, coaching, disciplinary.
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level
3 |
credit
3 |
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15189 |
Implement a health & safety plan for
the workplace People credited with this unit standard are able to: identify responsibilities for the workplace arising out of health and safety legislation; apply a health and safety plan for a specified workplace; report an accident and an occurrence of serious harm in a specified workplace; and prepare to manage emergencies in a specified workplace. |
level 4 |
credit 4 |
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unit
19796 |
Demonstrate
Knowledge of Employment Law Participants who complete this session will be able to:
describe
the legal framework that governs the employment relationship;
describe and distinguish between content and form of collective and
individual employment agreements; and describe the resolution of
employment relationship problems and the associated institutions and
remedies available to support these processes.
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level
4 |
credit
6 |
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unit 23397 |
Plan and Monitor Performance of
Others People credited with this standard are able to: develop performance management plans; plan and conduct performance management appraisals; and evaluate own performance in the performance appraisal process. |
level 5 |
credit 6 |
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unit 23400 |
Demonstrate and apply knowledge of
change management in a business operation People credited with this unit standard are able to: demonstrate knowledge of change management; demonstrate knowledge of the impact of change on people in organisations; and manage change for a work team. |
level 4 |
credit 5 |
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Total
Credits
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52 |
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Page updated 8th April 2011 |
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